Responsible Gaming

At StarGames (STARGAME S.R.L), we're committed to promoting responsible gaming practices and ensuring our players have a safe and enjoyable experience.

Play for Entertainment

Gaming should be fun and entertaining, not a way to earn money or solve financial problems.

Set Time Limits

Always monitor how much time you spend playing and set limits to maintain a healthy balance.

Play Within Means

Only play with money you can afford to lose. Never borrow money for gaming activities.

Remember, playing in a casino should be treated solely as entertainment. The game should not cause any harm to you or your family or friends.

Before playing at StarGames Casino, it is very important to realize that playing in a casino in no way can be considered as a means of generating income or as a way to pay off debts.

We recommend that you always monitor the amount of time you spend playing casino games and how much money you can afford to spend playing them.

Important: Never play for amounts you cannot afford to lose.

If you believe that the game has a negative impact on your life, or on the lives of your loved ones and friends, we strongly recommend that you consider taking such measures as:

  • Setting personal limits on your gaming time and budget
  • Self-exclusion from gaming platforms for a period of time
  • Seeking professional help from counselors who specialize in gambling addiction

Remember: Recognizing you may have a problem is the first step toward recovery. Don't hesitate to reach out for help.

It's important to recognize the warning signs that may indicate problematic gambling behavior:

  • Spending more time or money on gambling than intended
  • Feeling restless or irritable when not gambling
  • Gambling to escape problems or relieve feelings of helplessness
  • Lying to family members or others about gambling habits
  • Risking relationships, job, or educational opportunities because of gambling
  • Chasing losses with more gambling in an attempt to win back money
  • Neglecting personal needs or responsibilities due to gambling

If you recognize several of these signs in yourself or someone you know, it may be time to seek help.

StarGames (STARGAME S.R.L) provides several tools to help you maintain control over your gaming activities:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
  • Session Reminders: Receive notifications about how long you've been playing
  • Self-Assessment: Take our responsible gaming quiz to evaluate your gaming habits
  • Account History: Review your transaction and gaming history to track your activity
  • Temporary Break: Take a short break from gaming by suspending your account temporarily
  • Self-Exclusion: Block access to your account for a longer period if needed

To activate any of these tools, please contact our support team who will assist you promptly.

Helpful Resources

Support Organizations

Organizations dedicated to providing help for those affected by problem gambling.

Learn More

Educational Materials

Resources to help understand gambling addiction and responsible gaming practices.

View Resources

Helplines

Free and confidential support services available 24/7 for gambling problems.

0800 006 008

Need Assistance?

Our support team is available 24/7 to assist you with any questions about our responsible gaming tools or to help you access resources for problem gambling.

Contact us at support@star-games.co.za